As you may know, Bremen Farmers Mutual has been working for a while to implement a new online software system called BriteCore. We feel BriteCore is on the leading edge of technology and is a substantial improvement over our current system.
Two small lines of business, Inland Marine and Businessowners, were released into the system as of October 1, 2016. Therefore, these lines are almost entirely converted. We hope that agents that have had a chance to work in the BriteCore system have been pleased.
At this time, we are excited to announce that we are now ready to begin releasing a larger line of business, Agri-Pak, into the BriteCore system. New Agri-Pak applications submitted on October 1, 2017 or after will be issued from the BriteCore system. Also, Agri-Pak renewals with effective dates of December 1, 2017 or later will be renewed into BriteCore.
As of today, we are turning on the quoting capability for Agri-Pak within BriteCore. We urge you to begin learning the new system. There is training and help material that is available that will be explained below. However, a good place to start is the Quoting & Submitting New Business Help Videos.
IMPORTANT: Prior to October 1, you will still be able to start a new quote and submit an application from our original online quoting interface. After October 1, you will no longer be able to start a new quote from the original system, but you will still be able to complete quotes and submit applications that were previously created. However, these submissions after October 1 will be issued out of the BriteCore system. (Please be advised that due to premium calculation rounding differences, the annual premium calculated in BriteCore may be slightly different than what was calculated in the original quoting system.)
To help prepare for the rollout of a larger line of business, we have developed a new, dedicated Agent Help website. Please spend some time at this site over the next few weeks to familiarize yourself with the BriteCore system. Due to the size of our Agent force compared to our relatively small home office staff, we ask that, before calling us with a question, you consult the Agent Help site first. If you cannot find an answer there, then feel free to call us. Thanks!
Below are some links from the Agent Help site to get you started. (Once at the site, click on the question to see the answer.)
What is BriteCore?
How do you get an username and password (if you haven't already)?
What is the policy conversion schedule?
What training and help is available?
How will documents (declarations, billings, etc) generated from BriteCore be delivered?
Are manuals available online?
Last, I want to mention that while our home office staff has spent a lot of time learning the system and preparing for the release, it is still a completely new system for us also. Therefore, there may be times when we have trouble answering certain questions you have. We ask for your patience in these circumstances while we gather an answer for you. Thanks!
Curtis Holle, President